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Short-Term (Next 6-12 Months) (26)
Mid-Term (12-18 Months) (11)
Long-Term (24+ Months) (15)
Quick Reply Buttons in Chat
Enable the ability to add buttons within the chat to make it easier for users to respond to the AI Agent’s questions. This feature would improve the user experience by allowing predefined choices instead of requiring typed responses, making interactions faster and more intuitive.
1
·
planned
3
Customizable Timing for Name & Email Collection
Allow users to decide at which point in the conversation the AI Agent requests a name and email, ensuring a more natural flow that aligns with user interactions and engagement levels.
1
·
planned
3
Language Detection and Response
The AI Agent will be able to automatically detect the language of the conversation and respond in the same language, providing a more seamless and personalized interaction for users worldwide.
2
·
in progress
4
Live Agent Handoff
Allow AI to route customers to human agents in real-time when needed. Enable seamless transitions between AI conversations and live support.
2
·
planned
5
Custom AI Agent Personalities
Allow businesses to create AI agents with different personas beyond just sales and resource agents. Tailor AI responses based on customer intent.
2
·
in progress
3
Webhooks & CRM Integrations
Enable automatic lead transfer to CRMs like HubSpot, Salesforce, and Slate. Support for Zapier, Make, and direct API integrations.
2
·
in progress
3
Vendor and Supplier Customization
Allow customers to control what information suppliers can see (e.g., hiding email or phone numbers until the quote/estimate is approved). Introduce a notes section for vendors and suppliers to make it easier to manage lead details.
1
·
planned
2
White-Label Solution for Agencies
Agencies will be able to resell Vengo AI under their own branding. This will allow for seamless customization and integration, while agencies maintain full control over the user experience. Custom Plans & Pricing
1
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planned
2
Advanced AI Analytics & Insights
Improve the sales lead dashboard with enhanced analytics. Generate AI-driven insights on customer conversations.
1
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planned
2
Lead Notifications & Instant Alerts
Send real-time alerts (via email, SMS, or WhatsApp) when a lead interacts with the AI. Business owners can jump into a live conversation instantly.
1
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planned
2
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