Public Roadmap

Enable the ability to add buttons within the chat to make it easier for users to respond to the AI Agent’s questions. This feature would improve the user experience by allowing predefined choices instead of requiring typed responses, making interactions faster and more intuitive.

Allow users to decide at which point in the conversation the AI Agent requests a name and email, ensuring a more natural flow that aligns with user interactions and engagement levels.

Allow AI to route customers to human agents in real-time when needed. Enable seamless transitions between AI conversations and live support.

Allow customers to control what information suppliers can see (e.g., hiding email or phone numbers until the quote/estimate is approved). Introduce a notes section for vendors and suppliers to make it easier to manage lead details.

Agencies will be able to resell Vengo AI under their own branding. This will allow for seamless customization and integration, while agencies maintain full control over the user experience. Custom Plans & Pricing

Improve the sales lead dashboard with enhanced analytics. Generate AI-driven insights on customer conversations.

Send real-time alerts (via email, SMS, or WhatsApp) when a lead interacts with the AI. Business owners can jump into a live conversation instantly.

Expand manual AI training options to improve responses based on user feedback. Bring Your Own AI Key (BYOK) to train the AI on external datasets.